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Manufacturing Customer Service Representative

Painesville, OH 44077

Employment Type: Contract Industry: Customer Service Job Number: 11019 Pay Rate: 23.00

Job Description

Vector's partner, Avery Dennison, is a global materials science and digital identification solutions company.
They are seeking a Manufacturing Customer Service Representative for one of their Painesville, OH plants.  The individual will manage accounts in terms of order processing, order follow up, pricing integrity, on-time deliveries, and complete order fulfillment.

1st Shift M-F 8a-5p
$21 - $23/hr., depending upon skills.
** This is a Contract position, with the potential to be hired-in at the end of 2025. **

KEY RESPONSIBILITIES:
  • Management of customer accounts in terms of order processing, order follow-up, pricing integrity, on-time delivery, expediting, and complete order fulfillment.
  • Implement account service strategies.
  • Principal liaison with marketing and sales for assigned customers.
  • Champion customer needs, proactively follow-up on customer inquiries, and be the customer’s advocate by driving the voice of the customer (VOC) into the organization.
  • Coordinate with Logistics, Operations, and Transportation to ensure on-delivery
  • Back-up team members when workload makes this necessary.
  • Proactively communicate supply chain issues and provide alternatives.

QUALIFICATIONS:
  • High School Diploma or equivalent required. A bachelor's degree is a plus.
  • Minimum of five (5) years customer service or related experience a plus, preferably in manufacturing or industrial organizations.
  • Ability to lead customer-facing meetings independently, with little support or supervision required.
  • Strong written, verbal and phone skills required.
  • Detail oriented with excellent prioritization skills with the ability to multitask in a fast paced environment
  • Strong data entry and organizational skills required.

 

Meet Your Recruiter

Allison Leone
V.P. of Operations

“Communication is key in a people-minded arena”.

With 21 years of experience in client partnership development, team management/skills building and business revenue increase, through open minded strategic growth planning, she believes anyone’s goals are attainable through hard work and keeping a focus on the outcome.

Along with being a part of past Lake County Chamber business of the year recipients and various multi-entrepreneurial awards employment based, Allison has a passion for art, the human good through volunteer work to help others and the thrill of competitive sports.

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About Painesville, OH

Ready to start your career journey in the vibrant region surrounding Painesville, Ohio? This charming area nestled in Lake County offers job seekers a unique blend of small-town charm and big city amenities. With proximity to Cleveland's renowned cultural institutions like the Cleveland Museum of Art and Playhouse Square, not to mention Lake Erie's refreshing waters, Painesville is a haven for those seeking a balanced lifestyle. Explore job opportunities in this thriving community, home to the beautiful Lake Metroparks, captivating artworks at the Gallery One Visual Arts Center, and the excitement of catching a game at the Classic Park stadium supporting the Lake County Captains. Start your career in a place where work-life harmony is more than just a dream. Discover your next opportunity today!