Membership Representative

South Euclid, OH 44121

Industry: Healthcare Job Number: AAE001-02 Pay Rate: $35,000.00

Our client in Beachwood, OH, is looking for qualified Membership Representatives to join their team! This role will be handling incoming calls of customers interested in learning about our products and services, taking orders, and then passing them on to the appropriate people who fulfill the order. It involves a heavy amount of customer service and communication by phone and email.

Candidate MUST possess the ability to effectively manage multiple tasks, assignments, and demonstrate strong organizational skills in a fast-paced environment.


Job Responsibilities:

· Ability to solve problems and check accuracy

· Ability to work independently and with a group

· Excellent communication skills and high attention to detail

· Proactive, high level of personal motivation

· Flexibility as requirements and role changes

· Ability to make sound and logical judgments

· Demonstrated leadership and people/project management skills

· Ability to prioritize and execute tasks

· Excellent client service orientation

· Strong verbal and written communication skills

· Handle client issues and inquiries

· Check on customer orders, prices, and discounts

· Excellent communication skills

· Be enthusiastic and dependable

· Have articulate phone skills

· Be focused and goal oriented

· Able to achieve sales objectives

· Able to achieve high customer satisfaction

· Have good knowledge about sales procedures and merchant services

· Inventive and resilient


· College education and previous office/sales experience preferred but not required

· Knowledge of MS Word, Outlook, Access is a must.

· Sales: 1 year (Preferred)

· Customer Service: 1 year (Preferred)

· Education: Bachelor's (Preferred)

Elaina Muenster
Recruiting Specialist

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