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Vector Technical, Inc.
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https://www.vectortechnicalinc.com
https://www.vectortechnicalinc.com
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Allison Leone
Sales Representative
Job Description
Our client, a manufacturer of highly engineered mechanical components in Painesville, OH, is seeking the right person to fill the role of a Sales Representative with their company.Â
1st Shift
Competitive pay!
Call Allison at 440-946-8800 to discuss this competitive salary!
JOB SUMMARY:
Sr. Sales Representative is responsible for total customer management under the direction of the Business Unit Manager. The Senior Sales Representative is responsible for overseeing & directing the overall daily activities of the Contract Administrator consistent with company policies, goals and objectives. Â
Responsibilities:
• Responsible for backlog management of all customers in business unit including monthly open order report review, bookings forecasting & ensuring order deliveries.
• Complies and conducts business in accordance with all applicable laws and regulations
• Promotes ethical behavior by acting with honesty and integrity
• Oversees the achievement and maintenance of agreed customer service levels and standards
• Plan, prioritizes and delegates work tasks to ensure proper functioning of the department
• Ensures the necessary resources and tools are available for quality customer service delivery
• Reviews customer complaints
• Tracks customer complaint resolution
• Handles complex and escalated customer service issues
• Identifies and implements strategies to improve quality of service, productivity and profitability
• Identifies and addresses staff training and coaching needs
• Performs customer and internal duties as required.
• Completes a monthly report with metrics.
PREFERRED EDUCATION:
Bachelor degree or equivalent work experience.
PREFERRED SKILLS AND EXPERIENCE:
• Commercial and military aerospace terms and conditions desirable.
• Two (2) to three (3) years’ experience in customer service. Contract administrations desirable.
• Manufacturing operating systems
• Ability to translate your skills to other employees through training and mentoring
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Stress Tolerance
• Flexibility
Benefits:Â
1st Shift
Competitive pay!
Call Allison at 440-946-8800 to discuss this competitive salary!
JOB SUMMARY:
Sr. Sales Representative is responsible for total customer management under the direction of the Business Unit Manager. The Senior Sales Representative is responsible for overseeing & directing the overall daily activities of the Contract Administrator consistent with company policies, goals and objectives. Â
Responsibilities:
• Responsible for backlog management of all customers in business unit including monthly open order report review, bookings forecasting & ensuring order deliveries.
• Complies and conducts business in accordance with all applicable laws and regulations
• Promotes ethical behavior by acting with honesty and integrity
• Oversees the achievement and maintenance of agreed customer service levels and standards
• Plan, prioritizes and delegates work tasks to ensure proper functioning of the department
• Ensures the necessary resources and tools are available for quality customer service delivery
• Reviews customer complaints
• Tracks customer complaint resolution
• Handles complex and escalated customer service issues
• Identifies and implements strategies to improve quality of service, productivity and profitability
• Identifies and addresses staff training and coaching needs
• Performs customer and internal duties as required.
• Completes a monthly report with metrics.
PREFERRED EDUCATION:
Bachelor degree or equivalent work experience.
PREFERRED SKILLS AND EXPERIENCE:
• Commercial and military aerospace terms and conditions desirable.
• Two (2) to three (3) years’ experience in customer service. Contract administrations desirable.
• Manufacturing operating systems
• Ability to translate your skills to other employees through training and mentoring
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Stress Tolerance
• Flexibility
Benefits:Â
- 401kÂ
- Vision
- Medical
- Dental
- Vacation TimeÂ
Meet Your Recruiter
Allison Leone
V.P. of Operations
“Communication is key in a people-minded arena”.
With 21 years of experience in client partnership development, team management/skills building and business revenue increase, through open minded strategic growth planning, she believes anyone’s goals are attainable through hard work and keeping a focus on the outcome.
Along with being a part of past Lake County Chamber business of the year recipients and various multi-entrepreneurial awards employment based, Allison has a passion for art, the human good through volunteer work to help others and the thrill of competitive sports.
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Ready to start your career journey in the vibrant region surrounding Painesville, Ohio? This charming area nestled in Lake County offers job seekers a unique blend of small-town charm and big city amenities. With proximity to Cleveland's renowned cultural institutions like the Cleveland Museum of Art and Playhouse Square, not to mention Lake Erie's refreshing waters, Painesville is a haven for those seeking a balanced lifestyle. Explore job opportunities in this thriving community, home to the beautiful Lake Metroparks, captivating artworks at the Gallery One Visual Arts Center, and the excitement of catching a game at the Classic Park stadium supporting the Lake County Captains. Start your career in a place where work-life harmony is more than just a dream. Discover your next opportunity today!