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Onsite Helpdesk

Painesville, OH 44077

Employment Type: Direct Hire Industry: IT Job Number: 10353

Job Description


Our client in Painesville, OH, designs and manufactures engineered products that satisfy the rigorous requirements of the aerospace industry. They are in need of an Onsite Helpdesk/Technical Support Specialist to join their successful operation.

1st Shift
Salary dependent upon experience
** This is an On-Site position - it is NOT remote! **
You must open to some evening, weekend and holiday hours.

Responsibilities:
  • Under supervision of the IT Manager, this position will provide daily support of all users and devices including, but not limited to desktops, laptops, servers, tablets and smartphones. 
  • Administer, install or overhaul switches, firewalls, routers, telephone systems, internet services, collaborations all services, fax services and security services.
  •  Monitor the health of systems by providing thorough reviews of monitoring logs, application and security logs, archiving of data and purging of data.
  • Interaction with users (employees, customers, guests) requires strong inter-personal communication and self-discipline skills, including conflict management and time management. 
  • Perform ad-hoc projects to fulfill business needs.
  • Perform other duties as required.

    Requirements:
  • Ensure system optimization by making recommendations to improve or enhance performance, anticipating future needs, ensuring compliance with software license and practicing proper backup and recovery methods. 
  • Complies and conducts business in accordance with all applicable laws and regulations. 
  • Promotes ethical behavior by acting with honesty and integrity.
  • This position may require evening, weekend and holiday hours.
  • Must be a US Person
IND123

Meet Your Recruiter

Allison Leone
V.P. of Operations

“Communication is key in a people-minded arena”.

With 21 years of experience in client partnership development, team management/skills building and business revenue increase, through open minded strategic growth planning, she believes anyone’s goals are attainable through hard work and keeping a focus on the outcome.

Along with being a part of past Lake County Chamber business of the year recipients and various multi-entrepreneurial awards employment based, Allison has a passion for art, the human good through volunteer work to help others and the thrill of competitive sports.

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About Painesville, OH

Ready to start your career journey in the vibrant region surrounding Painesville, Ohio? This charming area nestled in Lake County offers job seekers a unique blend of small-town charm and big city amenities. With proximity to Cleveland's renowned cultural institutions like the Cleveland Museum of Art and Playhouse Square, not to mention Lake Erie's refreshing waters, Painesville is a haven for those seeking a balanced lifestyle. Explore job opportunities in this thriving community, home to the beautiful Lake Metroparks, captivating artworks at the Gallery One Visual Arts Center, and the excitement of catching a game at the Classic Park stadium supporting the Lake County Captains. Start your career in a place where work-life harmony is more than just a dream. Discover your next opportunity today!